New Patients

What to Expect
During Your First Visit

During your complimentary consultation, Dr. Bansal and Dr. Lim, together with our friendly team, will welcome you and help you feel comfortable in our office. We will take our time to get to know you, listen to your smile concerns, and answer any questions you have.

Our expert doctors will review your medical and dental history, thoroughly examine your teeth, take photos, and perform diagnostic tests if needed. After having a definitive diagnosis, we will run through the treatment options available for you – the pros and cons of every procedure, duration, and the cost. This is the best time to ask any questions you might have before deciding on a treatment.

We will help you decide based on your preferences and lifestyle. You will never be rushed, and we will always hear you out!

Cost & Financing

At Lombard Dental, we want to ensure every patient can afford their best smile. Our fees are based on the recommended Ontario Dental Association Fee Guide, and we do not exceed those rates. We also offer payment plans to suit your budget and accept most insurances. A joint service between insurance carriers and our office allows us to submit your claim form electronically. The result is quicker reimbursement from your insurance company, sometimes the very next day!

Emergencies FAQ

We Are Here to Assist You with Any Questions or Concerns

Why do my gums bleed when I brush my teeth?

Bleeding during brushing and flossing is often the first sign of periodontal (gum) disease. This means that your gums have become infected due to plaque and tartar buildup. It is best to visit our office for a thorough check-up and cleaning.

What should I do if one of my permanent teeth got knocked out?

First, do not panic. Pick up the tooth by holding the crown part. Do not hold the root/tip part of the tooth. Wash it with lukewarm water and place it in a clean container with milk, then call our office immediately to schedule an emergency appointment with Dr. Bansal.

Why are my teeth sensitive?

Tooth sensitivity is often a sign of gum recession or tooth decay. Visit our office for a dental check-up and clean to provide appropriate treatment.

What should I do if I have a toothache?

If your tooth is infected, it’s important to understand that you need to seek treatment immediately because an infection won’t heal on its own. You may rinse your mouth with lukewarm salt water and take pain relievers to alleviate pain before seeing a dentist. Call our office immediately to schedule an emergency appointment to provide you with necessary treatment such as fillings or root canal therapy.

What should I do if I lost my clear aligners?

Call our office immediately to request a replacement. You may use your previous set of clear aligners in the meantime. If it’s already close to moving to the next aligners, we may recommend proceeding to your next aligners early.

What if my gums, cheeks or tongue are injured?

In this situation, it is important to control the bleeding first. You may apply light pressure and cold compress on the injured side. Then contact our office immediately for further assessment.

My crown is broken. What should I do?

It is important to call our office immediately and see our dentist as soon as possible when a dental restoration (i.e. crowns and veneers) breaks to avoid further damage to your tooth.